# Privacy Policy | Staircase Renovation Toronto

> Privacy policy for Staircase Renovation Toronto. How we collect, use and protect the information you send us when you request a staircase estimate.

URL: https://staircaserenovationtoronto.ca/privacy-policy/

# Privacy Policy

Last updated: September 28, 2026

Staircase Renovation Toronto ("we", "us" or "our") is a staircase renovation contractor based in Etobicoke, Toronto, ON. This policy explains what personal information we collect through this website and during estimates, how we use it and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

## 1\. Information we collect

When you fill out our estimate form or call us, we may collect:

-   Your name, phone number and email address
-   Your property address or postal code
-   Details about your staircase project, timeline and any photos you send
-   Notes from the in-home estimate, such as measurements and material choices
-   Basic technical data from your browser, such as pages visited and device type, collected through cookies and analytics tools

## 2\. How we use your information

-   To respond to your request and book an in-home estimate
-   To prepare your written quote, order materials and schedule the work
-   To issue your written workmanship warranty and handle warranty service
-   To keep records required for insurance, WSIB and tax purposes
-   To understand how visitors use this website so we can improve it

Your phone number and address are used only for your quote and project. We don't sell your information and we don't add you to marketing lists without asking.

## 3\. How the estimate form works

Our estimate form is processed by a lead-capture service that forwards your submission to us. It includes basic spam protection. The information you submit is used only to contact you about your staircase project.

## 4\. Sharing your information

We share personal information only when needed to do the work or when the law requires it, for example with:

-   Suppliers, such as a glass fabricator who needs your stair measurements
-   Your condo corporation or property manager, when you ask us to send insurance paperwork
-   Professional advisors, such as our accountant or insurer
-   Authorities, when required by law

## 5\. How we protect it

We keep project records in secure systems with limited access, and we keep them only as long as needed for your project, your warranty and our legal record-keeping obligations.

## 6\. Cookies and analytics

This website may use cookies and analytics tools to count visits and see which pages are useful. You can block or delete cookies in your browser settings. The site still works without them.

## 7\. Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we're not required to keep it. You can also withdraw consent for us to contact you.

## 8\. Contact us about privacy

For any privacy question or request, call us at 

(416) 000-0000

[tel:+14160000000 →](tel:+14160000000)

 or send a message through our 

contact form

[/contact/ →](/contact/)

 and mention "privacy" in your message. Our business address is Staircase Renovation Toronto, Etobicoke, Toronto, ON.